the weather is nice, the day turned out way better than i expected, i was happy, smiling, serving each customer with utmost enthusiasm and then i served mum and son.
"hello!" i said.
*blank stare*
"hi, can i serve?" i asked again.
*she finally snaps back to earth*
"yeah, sure," she said.
*goes round my side of the counter*
beep! beep! *scans products*
"how much is this button?" she asked.
"mmm..." *looks at the screen*
"$3.99"
"and the button?"
"$2.49"
"no, that's not right. it's on special. it has a yellow sign up there." she argued.
"i'll just check the brochure if it's on special," i offered.
*flips through the brochure*
"doesn't look like it's on the brochure," i said, more talking to myself than to her.
*scans brochure again*
"no, it's not on the brochure," this time talking to her.
"but it has a sign up there," she insisted
"ok, i'll just check upstairs," i said, picking up the phone to call the craft department.
*all the time before that, her son was thumping his fist on the counter and she's sighing loudly*
"no, don't worry about it. we've waited so long up there and we've waited down here. seriously, you need some shaking up. you should tell your manager to give you a raise you should can at least smile."
*i smiled*
"see? first smile for hours in here, because i cracked a joke." *she actually said a few more after that but i can't remember exactly what she said anymore*
finally...
"i'll just get those. what's the name of your manager?" i told her.
"i'll email her. i'll tell her that you ladies need to be shaken up, give you a raise."
"do you know our email address?" i asked, ready to give her our website. if she'll email our boss for a raise, why not?
"no, but i'll get it. i'll look it up." she seemed serious.
walking away now, she said, "thank you for smiling."
i smiled.
Friday, October 24, 2008
she reckons we need a raise!
ramblings of fen at 10:07 PM
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